Google Android account synchronization error: how to get rid of it? What is synchronization on an Android phone? What to do if your account does not sync?

Today, the Android platform occupies a leading position in the mobile gadget market. The developers have done a great job for their users, and in the application store you can now find almost any tool for entertainment and work. The operating system is tightly linked to Google services, which make it easier and more secure to work with personal data and use all kinds of applications. But the smartphone system may fail and a problem may arise when, for example, Android contacts do not sync. The fight against this malfunction will be discussed in this article.

Synchronization can be useful to you when you have several gadgets, regardless of Android or iOS. It is with its help that you can easily transfer all available information from one device to another. The first thing you should do for this is create a Google mailbox.

When you log into your “account” on your smartphone, the system will automatically start copying all your contacts and other information to the Google server (to the cloud). At any time and from any device, you will have access to files transferred to the cloud, where you can always view phone numbers, photos and other important records.

You can view the data copied to the cloud by following the link and selecting Contacts in the top left menu.

To make changes, you need to go to the phone settings menu and click on the “Accounts and Synchronization” tab, and for more precise settings of the service, there is a whole section in the OS called “Google Settings”.

Solutions to the problem

Checking the Internet

The first thing you should do before you start troubleshooting is to check whether your device has an Internet connection. To do this, open a web browser and go to any page or run a program that requires network access to enter. For obvious reasons, it is unlikely that it will be possible to solve the problem without a connection.

It won’t be superfluous to check your access to Google mail - enter your login and password on gmail.com. In addition, you should make sure that there are no failures on the company’s servers.

To make sure your account is active, try going to the Play Market and starting downloading any program. If there is no access, the service will give you a corresponding warning about the need to create a new one or log into an existing Google service.

Checking auto-sync

It is also worth paying attention to whether the auto-sync mode is activated. It is necessary so that all data is automatically connected to the Cloud, which does not require any additional actions from you. Automatic synchronization is enabled in the settings of the mobile gadget. Scroll through the menu and go to the “Accounts” section, inside which you will find the Google line, in the window that opens, in the upper right corner you need to click on the vertical ellipsis and in the drop-down menu activate the “Auto-sync data” function.

Turn off airplane mode

Try turning airplane mode on for a few minutes and then turning it off. To do this, click on the tray icon. After it is disabled, re-registration will occur in the network, and a new automatic exchange of information will start.

Clear storage

When the device's internal memory is full, no data is recorded or sent. To restore functionality, delete unused applications, duplicate photos and music, or files that you no longer need. This also applies to the list of required numbers, since when the memory allocated for them is full, the phone will not be connected to the Cloud.

Delete gmail data

Be careful before starting this step. The fact is that after it is carried out, all SMS drafts and saved signatures, sounds of incoming alerts and other related settings are deleted. Delete data only as a last resort when other methods cannot solve the problem. Follow these steps:

• Go to your phone's settings menu.
• Select “Applications and notifications” and in the window that opens, click on the “Application information” line.
• Click on the Gmail button where you need to go to Storage.
• Click on the “Erase data” function.
• Reboot your smartphone.
• Re-login to your Google account manually.

Instructions

• Go to your smartphone settings.
• Select "Users and Accounts".
• Click on your account.
• Click on the “Synchronize accounts” option.
• In the upper right corner, tap on the three vertical dots, and then on the “Synchronize” line.
• Google account synchronization on Android is running.

Removing and re-adding a google account

When carrying out this procedure, you don’t have to worry about the safety of your files and contact list, they will all remain on the server.

To delete an “account”, go to “Accounts”, select the Google tab and call up the submenu (three dots in the right corner), click “Delete”. Now you need to reboot the device and re-login to your account by entering your username and password.

Forced synchronization

There are two methods for this procedure, which will entail a forced connection of your Android phone with the Cloud.

Change the date and time settings. Go to the settings, disconnect the gadget from the network and enter the incorrect clock and date settings. Exit to the main screen and make the settings again, only specifying the correct numbers.

Make the gadget connect with the “account” via the ussd command. Open the dialer and enter the code: *#*#2432546#*#*.

Third Party Application

Alternatively, the “Fix contact synchronization” program will help resolve the problem. Download it from the Play Market and follow the instructions in the description, try to restore the Google service.

Conclusion

In principle, there is nothing special to add to all the instructions given here, one of the methods must definitely work, the main thing is to follow the recommendations given and you will overcome the error.

Video

Not all people have an idea of ​​what synchronization is in phones. And this is a very important and useful feature of all smartphones, which will help save and protect information from loss. I will tell you in more detail about what synchronization is in an Android phone in this article.

How does synchronization work and what is it?

Speaking literally and precisely, synchronization is the connection and exchange of information between two devices. This concept almost always means combining a list of contacts and copying them to the “cloud”, to which only your account has access.

Synchronization is needed so that if you have lost your phone or simply purchased a new or additional one, you do not have to re-enter all contacts, but simply transfer them. You can also synchronize with your computer in the same way. At the same time, it is very convenient that information on synchronized devices will change simultaneously. For example, if you added a new contact, or transferred an old one to a group, the information on the synchronized device will also change.

The benefits of synchronization

First of all, synchronization is convenience and security. Especially if you use several mobile devices and computers at the same time. With this application you can save not just contacts, but also contacts from social networks such as VK, Facebook, as well as Skype, Viber, and others.

And this is truly convenient, because thanks to synchronization, you understand that you will not lose your data under any circumstances, since a copy of it is saved on the Internet. It is also very convenient that all applications that you have synchronized will be automatically updated when connected to Wi-fi.

For synchronization to be possible, you must have . And to create it, you just need to register a mailbox in Gmail.

How to properly synchronize Android with services

To synchronize your phone with services you need:

• configure access and mark the information that should be synchronized;
• go to the “personal” section;
• then we look for accounts and synchronization:
• here you will see the name of your account, and if you want to link to several accounts, you need to click the “Add” button and enter the name of another account.

I think synchronization is one of the best features of a phone because it can protect your data.

You see a sync error notification in the Chrome menu and need help resolving it, or you've made changes to one computer but can't see those changes on another computer.

If you click Sync Error Alerts in the Chrome menu, you'll see the messages below.

Synchronization error - Login

Your login information is out of date (for example, you recently changed your password or enabled two-step verification on your Google account).

If you changed your Google Account password

1. Tap Messages and enter your Google account username and password.
2. If prompted for a passphrase, enter your previous Google Account password. If you are using a special passphrase, enter it.

If you have enabled two-step verification, follow these steps.

1. Click error alerts to see details.
2. If you're prompted to sign in, enter your Google Account username and password. Do not enter the program password here.
3. Next you will be asked to enter the “program password”. Create this password on your programs and sites authorization page and paste it into the window.

Program passwords are different from confirmation codes.

Sync error - update passphrase

This message appears if you have installed on one computer a special passphrase to encrypt synchronization or recently changed your Google Account password.

If you set a special passphrase on one computer, you must enter the same passphrase on all other computers that are synced. On other computers that sync, an error message may appear in the Chrome menu prompting you to update your passphrase.

Follow these steps to resolve this issue.

1. From the Chrome menu, click Sync Error: Please update your sync passphrase.
2. In the Advanced Sync Settings dialog box, under passphrase for encryption you will see one of the options below.
   • "You have already encrypted your data using a different version of your Google Account password." , enter your old Google account password.
   • “You already have data encrypted with a passphrase.” If this message appears, enter a special passphrase.

If I don't remember the passphrase

If you no longer have access to your special passphrase, you need to reset sync.

1. If your synced data (bookmarks, programs, etc.) is available on your computer, sign in to your Google Dashboard.
2. Under Chrome Sync, click Stop syncing and delete data from Google. This action will delete data from Google servers. The data on your computer does not experience any changes.

1. Wait a few minutes and then sign in to Chrome and re-enable synchronization on your computer.

In the Login section of the Settings page, you see the following error message.

Synchronization service is not available for your domain

You're probably using a Google Apps account to sync. Ask your administrator for permission to enable synchronization for your domain.

Unfortunately, synchronization stopped working

It's likely that one of your data types is failing to sync. Follow these steps to resolve this issue:

1. Click to stop syncing on your computer.
2. Go out(Mac: Quit).
3. Restart Chrome.
4. and turn synchronization back on on your computer.

Circle icon doesn't stop

If the circular icon doesn't stop for an extended period of time after you sign in to Chrome or after entering the program's requested password, follow these steps.

1. Click Cancel to close the dialog box with the circular current icon.
2. If option available Disabling a Google Account, click the button to stop syncing on your computer.
3. Close Chrome by going to Chrome menu → Go out(Mac: Chrome menu → Quit).
4. Restart Chrome.
5. Sign into Chrome and turn syncing back on on your computer.

Server is busy - Please try again later

This message appears if you recently reset your sync using Google Dashboard. Wait a few minutes and check to see if your Google dashboard shows any Chrome sync data, then sign in to Chrome.

This account is already in use

This message appears if you're already signed in to Chrome as a different user using the same Google Account.

Click the Chrome user icon in the top corner and select the user associated with the Google account you're trying to sign into Chrome from the drop-down menu.

It is difficult to imagine full use of all the functionality of an Android device without a Google account connected to it. Having such an account not only provides access to all of the company's proprietary services, but also ensures the stable operation of those elements of the operating system that send and receive data from servers. This is only possible if synchronization is stable, but if problems arise with it, normal interaction with a smartphone or tablet is out of the question.

Most often, the Google account synchronization error on Android turns out to be a short-term phenomenon - it disappears itself a few minutes after it occurs. If this does not happen and you still see a message like and/or icon (in the synchronization settings, and sometimes in the status bar), you need to look for the cause of the problem and, of course, resort to eliminating it. However, before taking active steps, you should check the obvious, but important nuances, which we will discuss below.

Preparing to restore data synchronization

It is likely that the cause of the synchronization error is not dictated by serious problems, but by user inattention or minor glitches in the Android OS. It’s logical to check and find out this before you and I take more decisive action. But first of all, try simply rebooting the device - quite possibly, this will be enough to restore synchronization.

Step 1: Check your internet connection

It goes without saying that to synchronize your Google account with servers, you need a stable Internet connection - preferably Wi-Fi, but a relatively stable 3G or 4G will also be enough. Therefore, first of all, check whether you are connected to the Internet and whether it works well (coverage quality, data transfer speed, stability). The following articles on our website will help you do this.

Step 2: Attempt to login to your account

Having sorted out your Internet connection, you should determine the source of the problem and understand whether it is related solely to the device you are using or to the account as a whole. So, if there is a synchronization error, you will not be able to use any of the Google services, at least on a mobile device. Try logging into, for example, Gmail, Google Drive cloud storage, or YouTube video hosting through a browser on your computer (using the same account). If you manage to do this, proceed to the next step, but if authorization on the PC fails, immediately proceed to step No. 5 of this part of the article.

Step 3: Check for updates

Google updates its branded products quite often, and smartphone and tablet manufacturers, whenever possible, release operating system updates. Often, various problems in the operation of Android, including the synchronization error we are considering, can arise due to the obsolescence of the software component, and therefore it should be updated, or at least checked for such a possibility. This must be done with the following components:

• Google app;
• Google Play Services;
• Contacts app;
• Android operating system.

We have described in more detail the procedure for updating both applications and the operating system in the materials provided at the links below.


More details:
How to update apps on Android
How to update Android OS on a smartphone or tablet

Step 4: Enable Auto Sync

Step 5: Troubleshooting

If an attempt to log into one or more Google services through a browser on a computer is unsuccessful, you should go through the procedure for restoring access. After its successful completion, with a high degree of probability, the synchronization error we are considering today will also be eliminated. To solve the problem with authorization, follow the link below and try to answer all questions from the form as accurately as possible.

In addition, if the inability to log into your account is due to such obvious reasons as a forgotten login or password, we strongly recommend that you read the separate articles on our website dedicated to these problems and their solutions.


More details:
Recovering your Google account password
Restoring access to your Google account

If, after following all the recommendations suggested above, the account synchronization error does not disappear, which is unlikely, proceed to more active steps described below.

Restoring Google Account Sync

It happens that a data synchronization error has much more serious reasons than those we discussed above. Among the possible factors causing the problem under study, the most common are failures in the operation of the operating system or its individual elements (applications and services). There are several possible solutions here.

Note: After completing all the steps in each of the methods discussed below to resolve the synchronization error, restart your mobile device and check the operation of this function.

Method 1: Clear cache and data

All mobile applications during their use become overgrown with so-called file garbage - cache and temporary data. Sometimes this causes various errors to occur in the Android OS, including the synchronization problems we are considering today. The solution in this case is quite simple - you and I must remove this “garbage”.

Method 2: Force account synchronization

For the operation of the Android OS in general, and in particular for synchronization, it is extremely important that the time and date are set correctly on the device, that is, that the time zone and related parameters are determined automatically. If you specify obviously incorrect values ​​and then return the correct ones, you can forcefully activate the data exchange function.

Method 3: Login to your account again

The last thing you can do to restore data synchronization is to shake up your Google account, because, in fact, it is with it that problems arise.

Note: Make sure you know the login (email address or phone number) and password for the Google account that is used as the main one on your Android device.

Conclusion

Google account synchronization error is one of the most annoying problems in the Android OS. Fortunately, almost always its solution does not cause any particular difficulties.

In modern society, people communicate a lot and constantly make new acquaintances. Contact lists are regularly updated with phone numbers, addresses, birthdays and other important information about new acquaintances.

Until recently, we used simple paper notebooks and notepads. We kept many numbers in our heads. But over time, everything changes.

However, the electronic method of storing contacts can also fail. If you want to save your contacts so that you never lose them, then the best way to do this is to use a Google account. After all, Android itself is a creation of Google. Therefore, syncing Android phone contacts with Google Gmail will work without any problem.

The first thing you should do is register your Google.com account and link your Android to it. Only registered Google users have access to all Android features.

The synchronization of Android phone contacts with Google Gmail itself is necessary so that you can use your contacts on any Android device. It doesn't matter if you lose your Android phone or buy something new. Your contact list will always remain with you. After all, all the data of your friends will be stored not only on the mobile device, but also on Google servers, directly in your account. To access your contacts on your new phone, all you need to do is sign in to your Google account.

How do I set up synchronization of contacts with my Google account?

1. You need to go to the “Settings” menu and select “Accounts and synchronization”.

2. At the bottom of the screen, click “Add account”.

4. If you already have an account, then add an existing one; if not, create a new one.

5. Enter your username and password and we already have an account for synchronizing contacts.

6. Now go to “Contacts” on your phone.

7. Call up the menu (for me it’s the left touch button of the phone) and click “import/export”.

8. Choose where to get contacts for synchronization. In our case, this is the phone and click “Next”.

9. Select where contacts and Google profile will be synchronized.

10. Mark the contacts that will be copied to Google and click the “Copy” icon in the lower right corner. The process goes unnoticed, or rather it is displayed with a copy icon in the top status bar, so you should not click several times to avoid duplicate contacts.

11. After 1-5 minutes you can go to Google contacts ( www.google.com/contacts) and edit the list.

Now everything is ready and you can be sure that you will never lose anyone's data. You can edit contact data from your computer, laptop, phone or tablet. All you have to do is log in to Google. After the changes are made, the data is synchronized on any of the devices.

In contacts you can attach photos and write down several phone numbers. Contacts can be divided into groups. In general, contacts can be described in great detail: you can indicate the organization, phonetic name, e-mail, address, website, various events (for example, birthday), relationships, etc.

Thus, on the one hand, you have a very detailed notebook that can be edited on any device. On the other hand, you protect all your contacts from loss.