Postal tracking. Nova Poshta track the parcel Tracking the parcel by identification

The state enterprise "Russian Post" (FSUE) was established by government decree of September 5, 2002. The enterprise was officially registered and adopted its Charter on February 13, 2003.

Russian Post has in its network 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postal services on the territory of the Russian Federation with an area of ​​17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering postal items to 2,600,000 road, 1,200 air and 106 railway routes.

The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.

Russian Post plays an important role in the national infrastructure. The company greatly influences the development of other sectors.

Every year, Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed products, 595 million utility bills and other bills, 488 million pensions and benefits, and 113 million remittances.

The company operates under the leadership of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.

History of Russian Post

On June 28, 2002, by decision of the Government of the Russian Federation, a new concept was adopted for restructuring the postal system at the federal level. This concept involved the unification of all post offices of the country into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.

Over time, the range of activities of the Russian Post was supplemented by retail trade, the federal money transfer service, EMS express delivery, photo printing and many other services.

Russian Post parcel tracking

The Russian Post parcel tracking system allows all clients of this company to check their postal status online. The system quickly generates data and provides all available information about the parcel and where it is currently located.

Russian Post parcel tracking numbers

Russian Post parcel tracking codes differ in types and can have different appearances.

1. Packages, small parcels and registered letters are tracked using a 14-digit number.
2. Parcels and parcels are assigned a special code which consists of 4 letters and 9 numbers:
   • The first 2 letters indicate the type of shipment
   • 9 digits - unique departure code
   • The last 2 letters indicate the country from which the parcel was sent
3. Parcels EMS - international express delivery of items. The tracking number for EMS parcels is the same as for regular international shipments, except for the fact that the code begins with the letter E

Examples of parcel tracking numbers:

• 14568859621458 - internal parcel tracking code
• CQ---US (CQ123456785US) – parcel or small item from the USA, postal package
• RA---CN (RA123456785CN) – parcel from China
• RJ---GB (RJ123456785GB) – parcel from the UK
• RA---RU (RA123456785RU) - if the parcel was not registered before entering the territory of the Russian Federation, Russian Post can assign an internal tracking number.

Russian Post tracking numbers are compiled in accordance with the international S10 standard, allowing parcels to be tracked by both the sender and the recipient, and the implementation of the Russian Post electronic tracking system makes this even easier.

How to track a Russian Post parcel?

In order to find out where your parcel is, you need to pay attention to the following.

1. For information about estimated arrival time and other details, you must use the Russian Post tracking number. This is a special tracking code that is unique for any parcel. It must be provided to you by the sender (online store, company or individual).
2. Fill in the search field located at the top of the web page with this tracking code.
3. Click the “Track” button and wait for the report to be ready.

Russian Post tracking

Russian Post tracks both parcels sent within the Russian Federation and international shipments, including EMS express mail. Domestic Russian Post shipments are tracked using a 14-digit track code, the first six digits indicating the sender's postal code. International shipments of Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the sender's country.

How to track a parcel in Russia?

Tracking a Russian Post parcel in the Russian Federation is quite simple. In order to start tracking your parcel, you need to have the parcel tracking code on hand. Russian Post tracks shipments using 14-digit slate tracking codes for domestic parcels and 13-digit codes for international parcels. To quickly and easily track your Russian Post parcel, enter the parcel's track number in the field above and BoxTracker will check your parcel and determine its location.

How to find a parcel by Russian Post tracking number

Russian Post parcels are located by postal tracking number. Domestic tracking numbers contain 14 digits, starting with the postal code of the sender or the department that issued the package. For example, if a parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with an index of 123290, then the departure code will look like 12329000000000. International parcels processed by Russian Post can be tracked using a standardized 13-digit code, typical for international shipments for postal services around the world. The first two letters indicate the type of item, then 9 unique digits of the item, and the last two letters indicate the sender's country code.

Parcel tracking ZA..LV, ZA..HK

This type of parcel differs from other international shipments in that these parcels are handled using a simplified system thanks to the cooperation of the Russian Post with the most popular online store for Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for registering parcels with Aliexpress has been simplified, making shipment faster and cheaper. Such parcels have tracking codes like ZA000000000LV, ZA000000000HK.

Parcel tracking ZJ..HK

Parcels with a tracking code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just as in the case of Aliexpress, Joom entered into a partnership with Russian Post, thereby reducing the cost of delivering parcels with Joom, as well as significantly speeding up the shipping process itself from registration to delivery time.

When tracking, Joom parcels can have one of three statuses:

• Package sent
• The parcel arrived at the office
• The parcel has been received by the addressee

Tracking parcels from China

Postal parcels from China may not have complete information about the location of the parcel, but you will have the most important information at your fingertips. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China along their route pass through postal centers in Latvia and Hong Kong, which is why the letters LV and HK are assigned at the end of the track code, not CN.

What to do if you can’t track your parcel?

There may be several reasons why the track number may not be tracked. Most of these reasons are easily solvable, and sometimes do not require special solutions. The main reasons why a package is not tracked by track number:

1. Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked until 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the parcel begins to be tracked in the system.
2. The tracking number is incorrect. In this case, you need to check the tracking number again with the seller or sender. Also check that the number is spelled correctly. You may have made a mistake when copying or typing a number on the keyboard.

In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will get your money back.

How to find out where your package is online:

Enter the track code, click “track” and find where your package is located.

“Nova Poshta” is the No. 1 operator in the modern express delivery market, which is recognized for its fast, convenient and reliable services for the delivery of correspondence, parcels and cargo to any corner of Ukraine. Using the Nova Poshta tracking service, you will be aware of all the movements of your parcel.

How does the parcel tracking service work?

Sending a parcel requires the assignment of a unique identification number, also known as a tracking number or air waybill. Knowing the postal ID number, you can easily find out the status of your parcel. The tracking number is an alphanumeric code that identifies each parcel. The first two letters are the identifier of the delivery method, the last two are the sending country. Upon arrival of the parcel in the recipient's country, tracking is carried out by local postal operators. You can track your shipment by visiting the official website of the national postal service of the recipient country.

Please note that the invoice number or tracking number on websites is always entered in capital Latin letters without spaces. The recipient can find out his tracking number from the sender of the parcel, and the number may not be available immediately, but after a few days.

Example of TTN numbers for tracking shipments on the Nova Poshta website:

• 1 …. ….. (…);
• 2 …. ….. (…);
• 5 …. ….. (…);

The TTN (waybill of lading) number can consist of 11 or 14 digits and start with 1, 2 or 5.

Examples of postal identifiers for international shipments:

CQ548515698US – parcel from the USA;

RN965845214US – small package from the USA;

EE652895478US – EMS package from the USA;

RA145285478CN – parcel from China;

RJ3659854785GB – parcel from the UK.

How to track a parcel at Nova Poshta?

You can track your parcel by visiting the main page of the postal service website. To do this, select “Menu” → “Track parcel”.

A window will open in front of you with an empty field where you need to enter your TTN number. Next, click "Find".

Within a few seconds, the system will give you all the information about the shipment:

• Parcel location;
• Time of arrival at destination;
• Transportation cost.

Upon arrival of the parcel at the post office, you will receive an SMS on your mobile phone. Parcels are delivered at the post office at the place of registration.

Brief information on tracking results of shipments on the Nova Poshta website

Parcel status – may be “Received” or “Not Received”.

Where is the cargo? contains information about where your parcel is currently located.

From [A] - To [B]– information about the sending country – the receiving country.

Arrival date– the approximate date of arrival of the parcel in the recipient city.

Payment option– payment can be made in cash or by bank transfer.

C.O.D– the amount that must be paid to pick up the parcel.

Amount to be paid represents the shipping cost.

Pays for transportation– this column involves providing information about who pays for transportation.

Delivery option– final destination of the shipment (warehouse branch or targeted delivery by courier).

Where to pick up– the address of the post office where you can pick up your parcel.

In addition to the addressee, another person indicated by the sender can receive the parcel. As a rule, this is a close relative. In this case, the relative must present the original identification card, which contains a mark indicating a family relationship with the recipient, as well as a postal ID number.

Postal tracking video:

In the vast majority of countries, postal services are provided by the state operator and commercial companies. Ukraine is no exception: the national Ukrposhta competes for the attention of its customers with commercial enterprises, for example, with the Nova Poshta company. On the website, tracking of any postal items on the territory of Ukraine and abroad, including to Russia, is available.

Ukrainian Post has been operating as an independent division since 1994. Today, Ukrposhta has twelve thousand postal facilities, including offices, post offices, parcel terminals, as well as temporary and seasonal points. Ukrainian Post offers services for the delivery of parcels, as well as letters, receipts and other correspondence.

Nova Poshta is a commercial organization that has been engaged in express delivery in Ukraine since 2001. The company provides services for the delivery of correspondence and cargo, cooperating with individuals and legal entities. Nova Poshta clients can also use the international delivery service.

Both Ukrainian Post and Nova Poshta operate in accordance with international standards. When registering a parcel, it is assigned a tracking number. This is an identifier code consisting of 13 digits and unique for each postal item. While waiting for a parcel from Ukrposhta or Nova Poshta, use the tracking service on our website.

How Ukrposhta parcels are tracked:

• you will need a 13-digit tracking number;
• use the express search and enter the number in a special field on the website, after which you will receive up-to-date information about the movement of your parcel;
• To save data on several items of Ukrainian Post or New Post, go through a simple registration in your personal account.

How to find a parcel by number?

Modern technology for international shipments involves assigning each postal item a unique postal identifier - a track number. Thus, each stage of shipment is recorded in a unified control and accounting system. Thanks to this, any recipient can track international and domestic mail if they have access to the Internet.

How to find out where your package is online:

Enter the track code, click “track” and find where your package is located.

Types of postal items

International postal items can be of two types:

• Small package – up to 2kg;
• Parcel – from 2 kg.

Shipments over two kg, as a rule, are always registered, that is, with the possibility of tracking. As for small packages, they can be either registered or unregistered.

Registered international postal items can be tracked thanks to the assigned unique 13-digit number. Control over the movement of shipments is carried out through tracking services of national postal services or independent services.

Track number structure

The unique postal identifier of an international postal item consists of four letters and nine numbers. The first two letters indicate the type of postal item. For example, the track number of a registered small package always begins with a capital Latin letter R, which means Registered.

The last two are the sending country:

CN – China;

SG – Singapore;

GB – Great Britain;

DE – Germany;

US - USA, etc.

The structure of the IPO track number does not provide for the possibility of determining the recipient country.

Examples of IPO track numbers:

• CQ254896589US – parcel from the USA;
• RN254896589US – small package from the USA;
• EE254896589US – EMS shipping from the USA
• RA254896589CN – MPO from China
• RJ254896589GB – MPO from Great Britain.

Special attention should be paid to track numbers assigned by international logistics companies providing express transportation services, such as DHL, FedEx, UPS, etc.

Unique identifiers of items of the above-mentioned organizations do not comply with the standards of the International Postal Union and may contain various digital and alphabetic values. Tracking of such shipments is possible only in the tracking systems on the websites of these carriers. When using universal IPO tracking services, you should remember that not every service supports IPO tracking for commercial express carriers.

The main stages of delivery of international mail

The stages of completing the MPO can be divided into 2 parts:

• Tracking in the sender's country;
• Tracking in the recipient's country.

After reception comes the triage phase. The duration of this process depends directly on the distance of the place of reception from the place of international postal exchange. International postal exchange is the delivery of IPO to the place of customs inspection and its preparation for export to the recipient’s country. The next stage will be export. In the recipient’s country, this process will be similar, but reverse in its actions:

• Import;
• Customs clearance;
• Sorting;
• Issue.

Each stage of the MPO movement from sender to recipient is displayed in tracking systems. To obtain more timely information, it is recommended to track the process of MPO movement before import on the website of the sender’s national postal service. Next, on the recipient's mail website. The time interval between export and import can range from 2 weeks to 1.5 months.

Delivery terms

Average delivery times for MPO may depend on the following factors:

• Type of MPO;
• MPO type;
• Country of departure and country of delivery;
• Season.

As for small packages, delivery times for registered MPOs are practically no different from delivery times for unregistered ones. When it comes to parcels, they are delivered faster as they have priority service.

Due to different mail processing technologies and deadlines of postal services in different countries, the speed of delivery of IPOs varies significantly depending on the country of departure and the country of the recipient. For example, a shipment from Hong Kong or Singapore will arrive in Russia faster than from China. And shipments from the USA take longer to arrive in Russia than shipments from the UK.

The last influencing factor is the time of year. In this case we mean national holidays. During these periods, postal services work at their maximum capacity. There may be very large delays in delivery during the New Year holidays. Moreover, they begin at the end of November and return to normal only by the end of January.

Don't forget that the Chinese celebrate New Year according to the lunar calendar. During the New Year holidays, almost no one works in China, so it is better to refrain from online shopping during this period.

In normal periods, the average delivery time for MPO to the Russian Federation from almost all countries is from 3 to 4 weeks for small packages and from 2 to 3 weeks for parcels.

How to get a tracking number?

The sender receives a track number when registering an IPO at the post office or by completing documents remotely. In the first case, the fact of transferring the package to the postal services occurs immediately, so information about the location of the parcel enters the system very quickly. In this case, the recipient can immediately see the IPO mark for sending.

In the second case, the sender can provide a tracking number, but since the parcel has not actually been delivered to the post office yet, there will be no information in the parcel tracking system. It will appear only after a few days, usually 2-3 days.

You should also take into account the frequency of updating information in the tracking system. Some postal services update 2 times a day, others 5-6 times.

The recipient can find out his track number to track the parcel on the order page (if we are talking about online purchases). Unfortunately, not all sellers inform their customers about shipment tracking numbers. In this case, you must independently send a request to the store or seller.

Postal service websites

On the websites of the postal services of the sender's country and the recipient's country, you can track your shipment at any time. Each site has a special field for entering the track number. To protect against a large number of automatic checks, some services require entering a captcha. Next, click the “Track” or “Submit” button (this button may have different names on different sites). As for the procedure for checking track numbers on different sites, it is almost identical.

– Ukrainian Post;

– Kazakhstan Post;

– Belarus Post;

- China Post;

– Hong Kong Post;

– Singapore Post;

- United States Postal Service;

– UK Post;

- German postal service.

Today, sending a variety of parcels using the Nova Poshta courier service is widely popular among senders. In almost every city there are several branches of Nova Poshta, and every day many people send mail to each other using this service.

How to track a parcel using the Nova Poshta invoice number

In order for the recipient to be aware of how soon his postal item will be delivered to the place of delivery, he needs to track the parcel using the waybill.

A declaration or waybill is issued to the sender at the post office at the time of registration of the parcel for sending to the addressee. The sender must inform the recipient of the invoice number.

After which it will be absolutely easy for the user to use the Nova Poshta service to track the parcel using the invoice number. To do this, enter the invoice number on the main page of the Nova Poshta website, and then select the “Tracking” option.

Thus, using the Nova Poshta parcel tracking resource using the invoice, recipients and senders will receive timely information about all movements of their postal items.

Types of consignment notes of Nova Poshta

Invoices (declarations) of Nova Poshta can be divided into three types, which differ from each other by the first digit of the number. So, if the number at the beginning of the declaration number is:

• one, this means that the sender handed over the parcel to the courier;
• two, then the invoice was sent to the recipient online before the cargo was delivered to the post office warehouse. This method of sending parcels is acceptable for online stores;
• five means that the parcel was delivered to the courier office personally by the sender.

Why is the Nova Poshta consignment note number not tracked?

Despite the fact that the Nova Poshta postal tracking service works stably and uninterruptedly, there are cases when it is not possible to track parcels.

These situations may arise when the sender sent the parcel from a Nova Poshta agent branch that does not have a postal database. Such branches are usually located in small settlements, and since they do not have a postal base, the registration of the item can take a few days. The moment a parcel from this branch arrives at the post office, which has an electronic database, it will immediately go through the registration procedure and from that moment the user will be able to track it.

In the period of time, starting from the stage of receipt by the sender of the invoice, and until the stage of registering the parcel in the database, it will be impossible to track the declaration code.

The same applies to declarations whose numbers begin with one. Until the courier delivers the parcel to the postal warehouse and registers it, it will not be tracked.

The same method is used to track invoices whose numbers begin with the number two. The parcel is processed from the moment it is delivered to the Nova Poshta warehouse, and before this moment the recipient may already have the online invoice number in hand. Until the postal item is delivered to the postal warehouse, the recipient and sender will not have access to information about the movements and location of the postal item.