New battery on laptop no data. Troubleshooting laptop battery charging. The laptop "sees" the battery, but turns off when the AC adapter is disconnected.

Recently, a laptop, namely the HP Pavilion 15 E035SR, fell into the hands of a person, as usual in such cases, a person bought it without windows, etc. With a grief in half, he installed Windows, but then he was further plugged. I got this laptop with Windows 7 and the owner firmly asked her to leave, just set it up and that's it. He also pointed out one problem, namely that with the power off, the battery status indicator does not work, but indicates that no batteries were detected.

You will find out what service and support options are available. If you need to transfer a large amount of data, the battery life may take several days to return to average daily use. Determine the expected battery life of the device used. . Make sure that you are using a power source with the appropriate power supply on the computer. A power source with less power consumption than the system requires may not ensure reliable charging of the computer.

The battery can not be charged up to 100%

If you do not know which power source is suitable for your system, you will learn how to do this. If still have problems. Battery charging ranges from 93 to 99 percent. This is normal and prolongs battery life. If after five minutes the message "Connect to power supply" appears.

Low Battery Warning Not Displayed

  If you do not receive a warning when the battery is low, usually less than 15%, the battery icon may be disabled. To enable the battery status menu item, follow these steps:

Talk about how I set up this laptop, I will not tell you about the solution with the battery. The easiest way out is to put Windows 8 there immediately the battery will be detected and everything will work well. But I needed to leave Windows 7.

It turned out that there is a solution, namely it is necessary to update the BIOS firmware version to version F22, which can be downloaded from the off. site.

Battery Security Information

Check “Show battery status in the menu bar” to display the menu item for battery status.

  • Open system settings.
  • Click "Energy Saving".
If you try to replace the battery yourself, it may damage the device, which is not covered by the warranty. If the battery is not paid, charges will be charged. Internet use carries risks. For more information. Other product and company names may be trademarks of their respective owners.


How to flash, of course, everyone decides for himself, I still remember those times when the boot floppy was loaded and updated the BIOS of the motherboard, then it was much more difficult than now.

For those who are still afraid and do not know, I will show in the pictures how I did, I will say that I’m not stupid to press further further.

After that, the laptop suddenly no longer recognized its own battery. What is behind this and how to solve this problem? At startup, the laptop reports an error that the battery is not properly connected to the computer or is not compatible. Then remove the battery and replace it.

Reasons for the error

The error had nothing to do with the initial installation and installation of software that was executed correctly and correctly. Fault trigger - most likely in the manufacturer’s background active program. This often leads to the fact that in the course of other repairs, such as, for example, after a new installation of the operating system, the battery is no longer detected. Thus, the use of inexpensive rechargeable batteries, the so-called replaceable batteries, is extremely difficult from the manufacturer’s side, since the program also recognizes them as an external battery as “incompatible” and, therefore, is not accepted.

1. Select Update.


2. Now select Proceed without creating partition (continue without creating partition)


One note about the update, be sure to turn on the power and do not turn it off.

I hope this article helped you solve the problem in your HP Pavilion laptop when the battery is not detected.

Danger detected, danger prohibited. Briefly disabling the service, the laptop can be returned to operation. If the service is activated again, the error message no longer appears, the laptop works fine and again accepts it again and again without hesitation.

There are two ways to disable the service. A: Our experienced specialists renamed the program, so it could not be called at the beginning of the notebook. Remember to cancel your changes later. The laptop works without a utility, but then the battery management is no longer optimal.

You should always visit the off.site for new drivers and BIOS updates.

In this article I will explain how to fix the problem with charging a laptop battery. I will list the most common examples of battery problems and suggest some troubleshooting steps.

Example 1

Manufacturer specification, general information or

Trouble-free working laptop with flawless work battery and proper energy management. This procedure may also be required when using spare batteries. All original quality equipment. The difficulty of repair: Easy. Problem 2: the battery is no longer charging. A laptop battery is a worn part that is worn out. As a result, battery life is shorter than other notebooks. But what do you need to do if the new battery is not charging?

What if the battery is not found on the laptop?

Solution: if yesterday the battery was working yesterday and cannot be recharged today, there may be several reasons. Of course, an accumulation defect may be present, but only the compounds can be dirty or corroded. Clean battery and laptop connections. Perhaps you have the opportunity to try your battery in another laptop. If it loads perfectly there, then the innocence of the battery will be busy. Practically, the argument is based on the second book: if it is perfect, a solution to the problem is also found.

The laptop recognizes the battery, but turns off when the AC adapter is not connected.

When you move the cursor, click on the battery icon while the laptop is connected to the power adapter, it will show the remaining battery charge and write: “charging”.


  If you click on the icon, a window will open which also shows that the battery is connected and charging is in progress.

However, if the second battery does not charge, or if it does not, the search for errors becomes more complex. In the following case, you must use the original notebook power supply, as this provides the correct voltage. Make sure the power supply is correct. To do this, remove the battery and turn on the laptop on the power supply. If this does not work, the problem may be caused by a faulty power supply, as well as dirty or corroded connections. Clean the power supply and laptop connections and try again.


But ... as soon as you unplug the AC adapter, the laptop turns off completely.

Possible problems:
  1. The battery is not installed correctly. Try connecting the battery again.
2. The battery contacts have become dirty or oxidized and the battery does not have a good contact with the motherboard. Try re-connecting the battery several times.
  3. If reconnecting the battery does not help, most likely the battery is faulty and must be replaced.
  4. If you replaced the battery, but the problem still exists, it says the motherboard is faulty. In this case, the entire motherboard must be replaced (or repaired at the component level).

If the laptop is working properly on the power supply, make sure the battery is charged or not when the laptop is turned off. In this case, the error probably also applies to the power supply: it does not provide enough voltage to operate the laptop and at the same time charges the battery. If the battery does not charge, even when the laptop is turned off, the battery or charging electronics of the laptop will likely be faulty. Then you should buy a new battery. If you purchased it online, you have a 14-day return guarantee and can check if the new battery is working.

Example 2

  The laptop does not detect the battery.

The battery is installed, and you know that contact with it is normal, but there is a red cross on the battery icon.


If you move the cursor over the battery icon, the message “battery not detected” appears.

If it does not charge, the laptop's charging electronics are faulty and therefore the motherboard needs to be replaced. Regardless of whether the financial costs, depends on the residual value of the laptop. Alternatively, return the new battery and use the laptop only at the outlet.

Problem 3: The laptop suddenly turns off. They work on a laptop, and completely unexpectedly the screen is black. The laptop is just turned off without warning. Decision. Almost always there is a reason that the processor gets too hot. Put your hand on the floor of the laptop: if it feels hot and not just warm, this is a good indication. Vacuum the fan outlets in the laptop when the laptop is turned off.

Possible problems:
  1. Most likely, the battery is faulty. You have a very good chance to fix this problem by replacing the battery.
  2. If replacing the battery does not help, it is a malfunction of the laptop motherboard. The motherboard must be replaced (or repaired at the component level).

Example 3

  The battery discharges very quickly after reaching a certain critical point.

If you cannot completely remove dust and dirt, you must unscrew the laptop case and clean the fans with a cotton swab. Lithium batteries have many advantages compared to other batteries: high voltage on the cell, lack of memory effect and low level of self-discharge. However, they can be flammable if used improperly. Due to proper disposal, valuable resources such as lithium, cobalt, manganese, silver or copper can be recovered.

The laptop does not "see" the battery

The use of lithium batteries: lithium batteries and lithium batteries are used in particular. In laptops, mobile phones, watches, cameras, pocket calculators, memory chips or medical devices. There are both non-rechargeable lithium batteries and lithium-ion and lithium-polymer batteries. With the rapid growth of information technology, the demand for lithium batteries is growing.


The battery is detected by the laptop and shows a charge of 100%.
  When the AC adapter is disconnected, the laptop runs a normal time to some critical point (say, 80%), but after that the battery discharges very quickly to 0%.

Safe handling of lithium batteries: In general, lithium batteries must be protected with proper handling. However, danger may occur due to mechanical damage, electrical faults and thermal effects.

Mechanical damage can cause gaseous or liquid substances that can be highly irritating, flammable or even toxic. An electrical fault, such as a short circuit due to manufacturing errors, can lead to overheating and fire. Even external heating of a lithium battery, for example, solar radiation or heat can cause a fire or explosion. It is necessary to ensure that the lithium battery is sufficiently protected from mechanical or thermal effects.

Possible problems:
  This is due to a faulty laptop battery. The battery is faulty and must be replaced.

Example 4

  The battery is charged only if the power connector is in a certain position.

You must move the plug in order to charge the battery. After you find the correct position, the battery is charged properly.

The laptop "sees" the battery, but turns off when the AC adapter is disconnected

If the lithium battery still shows signs of damage, it should be immediately removed from the device and disposed of properly at collection points. Extending battery life: for lithium-ion batteries, even more than for other batteries, proper use prevents premature aging and prolongs service life. Waste-free power loss can be avoided by simple measures, such as proper loading and storage, during the use phase.


Possible problems:
  1. The AC adapter is faulty. The AC power adapter is OK, but the cable is damaged. You can test your AC adapter with a voltmeter.
  2. If the adapter is working normally, most likely, this power connector (the connector in the laptop where you plug in the power adapter) is damaged. In this case, the power socket must be replaced.

Check the launch of the laptop from the battery without connecting to the network

When charging the battery, both deep discharge and full charge should be avoided. After fully charging the battery pack, you should immediately disconnect it from the charger to avoid premature aging: leaving the battery in the laptop while working on the network can damage the battery in the long run.

Launch a laptop without a network connection

During long-term storage, batteries should be stored outside the equipment, and not at high temperatures. Often, manufacturers recommend a charge of about 40% if the battery is stored for a long time, so the battery has enough energy for possible self-discharge. However, you should not worry too much about the state of charge of the battery. Most importantly, it is stored in a cool and dry place.

In some notebook models, the power connector is not soldered to the motherboard, it is on a flexible wire.


In this case, you can disconnect the faulty power connector from the motherboard and replace it with a new one.

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