IPhone 6s does not create a backup. If the backup in iCloud has not been completed or the restore failed.

When creating a backup of an iPhone or iPad in iCloud, several typical errors may occur. The strangest of them is due to the fact that the process of creating a copy does not end, while iOS does not provide any recommendations for correcting the problem. How to get rid of a similar error was told in this manual.

Method 1: Delete the previous backup

Step 1. Go to the " Settings» → iCloud → « Storage».

Step 2. Select the " Control", and then backup copy   your device, which was created earlier.

Step 3. On the opened page, click " Delete copy". Note that the button appears after a short download.

Step 4. Confirm the deletion.

Immediately after that, try creating a new backup in the " Settings» → iCloud → « Backup copy».

Method 2: Back up to iTunes

The error associated with the inability to create a new backup in iCloud is often resolved by creating a copy through iTunes and then activating the backup to iCloud.

Step 1. Connect your iPhone or iPad to your computer and start iTunes.

Step 2. Select your device in the iTunes window.

Step 3. On the " Overview"Check the box" This computer" and press " Apply».

Step 4. Click " Make a copy now"And wait until the backup process is complete.

Step 5. On your mobile device, go to the " Settings» → iCloud → « Backup copy"And activate the" Backup to iCloud».

After enabling the backup function, the problem with the inability to create a backup should disappear.

When you back up data to the iPhone, iPad, or restore from a backup, iTunes may display warnings that indicate that it can not be restored or recovered from it. The reasons for this can be of different contents:

• "... because there was an error";
• "... since an unknown error occurred -1";
• "... because the backup copy could not be saved on this computer";
• "... because the backup session failed";
• "... because the session could not be started";
• "... because the request is rejected by the iPhone";
• "... because there is not enough free space."

Before performing any further procedures, we recommend that you save the previously created backup copy just in case.

Where are iPhone or iPad backups stored?

• Mac:   ~ / Libraries / Application Support / MobileSync / Backup /
    Here the tilde symbol (~) corresponds to the user's folder and if there is no "Libraries" folder in it, click the "Go" menu while holding down the Option key.
• Windows XP:   \\ Documents and Settings \\ (username) \\ Application Data \\ Apple Computer \\ MobileSync \\ Backup \\
    Or you can try to find the Application Data folder yourself by opening the "Start" and selecting the "Run" command. In the appeared field for input it is necessary to enter line% appdata% and to press "ok". This will give you access to the Application Data folder, from which you can go further \\ Application Data \\ Apple Computer \\ MobileSync \\ Backup \\
• Windows Vista, Windows 7, and Windows 8:
    \\ Users / (username) \\ AppData \\ Roaming \\ Apple Computer \\ MobileSync \\ Backup \\
    Alternatively, open the Start menu, type% appdata% in the search bar, and press Enter. Then, do the rest of the path AppData \\ Roaming \\ Apple Computer \\ MobileSync \\ Backup \\

Could not back up iPhone, iPad data in iTunes

  Possible solutions for fixing problems with the inability to back up iOS data in iTunes:

• First, reboot: restart your computer and iPhone or iPad, then try again backup   data on your device.
• Update. Update the software: download latest version   iTunes, install all the necessary updates for your Mac, update iOS.
• Check for free space on the hard disk. Lack of free space can cause the backup to fail.
• Check the security settings. You will probably have to update your software   security or temporarily disable it. After that, try creating a backup again iPhone data, iPad in iTunes.
• Disconnect your iPhone, iPad from your computer and reset the Lockdown folder. detailed instructions   by discharge is located. Then reconnect the mobile device to the computer and repeat the procedure for creating a backup.
•   Apple Support.

Unable to recover from iPhone, iPad in iTunes backup

  Possible solutions for fixing problems related to the inability to restore iPhone or iPad data in a backup from iTunes:

• Restart your computer and iPhone or iPad, and then try backing up your device's data again.
• Update the software: download the latest software version of iTunes, install all the necessary updates for your Mac, update iOS.
• Check for free space on your iPhone or iPad. The lack of free space on the mobile device can cause a recovery from the backup. In this case, go to "Settings" on your iPhone or iPad and go to "Basic"\u003e "Reset"\u003e "Erase content and settings". Then, try to restore the data from the backup.
• Check the security settings. It may be necessary to update your security software or turn it off temporarily. After that, try again to restore from an iPhone or iPad backup to iTunes.
• Disconnect your iPhone, iPad from your computer and reset the Lockdown folder. Detailed instructions on resetting are available. Then reconnect the mobile device to the computer and repeat the recovery procedure from the backup.
• Try to restore from a backup on another computer. Pre-copy the backup to the backup folder on the new computer. Where the backup copies of data are stored is indicated above. You may also need to create a Backup or MobileSync folder.
• If it does not help, contact Apple Support.

If you did not find an answer to your question or something did not work out, and in the comments below there is no suitable solution, ask the question through our. It's fast, simple, convenient and does not require registration. Answers to your and other questions can be found in the section.

A couple of days ago I tried to do it in iCloud, but, unfortunately, unsuccessfully: in the window located at the address "Settings" - iCloud - "Backup", I was greeted with the message that to create device backup   is impossible. Why did it happen? The answer to this question remained behind the scenes, but not its solution from idownloadblog.

If you also encounter this error, first remove the old backup copy of the gadget from the cloud storage. You can do this on the iPhone or iPad in the "Settings" - - "Storage" section. Click "Manage", select a backup and delete it.

It happens that for some unknown reason to remove a copy from the device does not work. In this case, the computer comes to the rescue: on OS X open the "Settings" - iCloud (to this control panel iCloud). Again we press "Manage" and in the opened list of backup copies we delete unnecessary.

Did not help? Then try to exit from the iPhone or iPad, and then re-enter it. It can also help reset the network settings in the "Basic" settings of the phone.

By the way, it is quite possible that a copy is not created because of the poor quality of the Internet connection. Connect to another wi-Fi networks   and start the copy process again.

Users mobile devices   often you have to deal with a problem when the iPhone does not make a backup. As a result, various messages appear in the iTunes program, which indicate various problems.

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It is important to remember that before performing any operations it is better to save the existing backup, which will allow to restore the device software if necessary.

Possible causes and their elimination

1. The backup files were locked or corrupted. To correct the error, you will first need to restart the PC, which will allow to solve the problem with temporary blocking of files. If the restart does not bring results, you will have to repeat the following algorithm:

• Delete an existing backup in iTunes preferences (Settings -\u003e Device tab) or move it to another folder.
• After that, connect the iPhone to iTunes again to create a new backup.
• If the manipulations did not help, then you will need to create a new user who will have administrator rights. Subsequently, backup must be done on his behalf.

2. It happens that the iPhone does not back up due to outdated software iTunes, Mac or iOS. To fix the error, just download the latest version and install the necessary updates.

3. The inability to backup can be caused by different time zones that are installed on the PC and iPhone. Eliminate the problem quite simply - just tick the box next to "Automatic Daylight Saving Time".

4. When backing up with iCloud, an error may occur if you can not authenticate the password to account, for example, after resetting the password by the user. To solve the problem, it's enough to go back to your account.

5. There are times when the error is related to security settings. To fix, you must install updates or temporarily disable the system, then try again.

6. The inability to create a backup may be due to a lack of free space.

If it does not help, then it's best to contact Apple support.

Images My images Upload images All images. After iPhone Connectivity   to the computer, the tuna hangs on the order of mines, followed by the message: Reconnect and try again. All should work, close all applications before synchronization.

If the error recurs, then try changing the USB port. I was treated with a full reinstallation of the dance. The original cord, uSB port   did not help. The problem was solved by reinstalling the tuna. Last edited by laswe; Also helped only by a full reinstall of iTunes!

KiruHaHa Send a private message to ЛС KiruHaHa Find all posts by KiruHaHa. I start the synchronization and the SyncServer window crashes right away - an error has been detected. We apologize for the inconvenience. MobileDeviceHelper - An error was detected. Then he writes that the tuna could not load the data class information from the synchronization services and then pops up the window: MobileBackup - an error was detected.

Giggles View Public Profile Send a private message to Giggles Find all posts by Giggles. In an iPhone and a computer, the same time zones and time should be displayed. There was a similar problem - it all worked.

Apparently with the transition to winter time is connected. Thanks, now everything finally works. I would never have thought that because of such a trifle, there could be such problems! Today, due to this error with synchronization, all contacts and music were completely clean. Thread Tools Show Printable Version. View Options Linear View Combined View Tree view.

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Problems in creating a backup in iCloud - solutions

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