Why is the speed of the Internet falling Rostelecom. Video: low speed Internet - causes, diagnostics, elimination. The problem is in the Internet browser.

What are the reasons for the slow operation of the Internet? Often we have to ask this question. The reasons can be different. Unfortunately, at the moment, modern technologies do not allow us to use the Internet without interruptions. Why the speed of the Internet has plummeted? What's the matter? Let's figure it out.

Causes of low speed

Why the speed of the Internet has fallen? Probably the most common reason for the slow Internet speed is problems on the provider's server. A provider is a company that gives you access to the Internet. This phenomenon of an unexpected drop in speed, as a rule, manifests itself during a strong weather. Powerful wind gusts can disable the ISP's workstation or break wires. In this case, you should call the provider and ask about the reasons for the absence of the Internet.

Did you pay for the Internet? Everyone knows that the Internet is not a free pleasure, but it is not expensive either. It is likely that you just swirled at work or with everyday business and forgot to pay the bill for the Internet. In this case, the provider has full right  Limit your Internet access by completely disabling it. This situation is unlikely to be associated with slow speed. But it is quite possible that your provider can deal with malicious defaulters with such sparing methods.

Another reason for crashes and a sharp decline in the speed of the Internet - this is a malfunction of the site that you are visiting. On sites that do not suffer from a lack of users, and who, on the contrary, suffer from a dense flow of them, servers often fail because of congestion. The capabilities of the servers that process and transmit information are limited. If the reason is this, then it can be easily checked. Go to any other site and see how quickly it will work. If this site works quickly and well, then the problem is really only with that site. Go to it a little later. The problem will probably be fixed. Most often, the Internet is slowing down because of this.

The Internet may be slow to work because of a malfunction in your modem. It's about ADSL modems. Sometimes the phone signal that is sent to the device in the same room as the modem, violates, and simply, blocks the signal that goes to the modem. Because of this, the modem reboots and it takes some time to restore its operation. There is a way out in this case. There is a device called a "splitter". This is a small device, which includes a common telephone cable. From the splitter there are already two cables. One - to the phone, the other - to the modem. This allows you to separate the signals and not mix them. That's why the speed of the Internet sometimes falls.

And another reason for the slow operation of the Internet and a sharp drop in its speed is the traffic congestion that your provider provides. The amount of users who simultaneously use the services of the provider exceeds the norm. In this case, the connection speed can be significantly reduced.

Fast Internet is one of the main values ​​of modern times, because you will not go far on a slow connection. What to do, if earlier everything worked well, but now it became terribly hanging and braking? The connection speed depends on the provider and internal factors. Therefore, do not rush to immediately call customer support, swear, ask for everything to check and fix - you just will not help. Other reasons for the "brakes" include Windows auto-updates, viruses running extraneous programs in the background (especially if many of them work, and a good half also decided to update at the same time).

So, in the factors causing the problem, we sorted it out. Now let's see what to do if the Internet speed has fallen.

Schemes of action

Brakes the Internet for a variety of reasons. Any provider has its own jambs, but there are enough of them for subscribers. Determine the cause of the problem and take action. Proceed according to the following schemes:

In general, every case of slowing down the speed of downloads should be considered in an individual order. Perhaps the site you need is simply overloaded or some programs on your PC conflict with each other. Then you need to update the system.

The global network has now become as much an integral part of human life as television or radio. Every day millions of people spend in it from 4 to 12 hours and at the same time, few people know what to do at a low Internet speed.

What is the speed of Internet connection

The speed of the Internet is the amount of information transmitted per second.  It is usually measured in bits, less often in bytes (for reference: 1 byte is 8 bits), although the latter seems more practical.

A quick Internet speed test can be done using the built-in windows programs  8, for this you need to go to the Start-Run menu or by pressing the "Winows + R" key combination and, in the window that appears, execute the command "ping ya.ru -t".

This function allows you to exchange small data packets in 32 bytes with the site ya.ru. By the time of the answer, you can judge the speed of the Internet. For fast connection, these indicators will be within 10 -30 ms, very bad ones are considered to be more than 2000 ms. With an unstable connection, this window can be simply rolled up, it does not "eat" a lot of traffic (about 100 kb / h) and will help your connection to be "in good shape" and monitor its speed at any time.

Possible speed problems

Here is the list of the most common problems with connection speed:

1. limitations of the provider. The reason for the fact that the connection speed was lower than the declared speed can be: too much load on the network, the achievement of a certain amount of traffic, speed limits at different times of the day;
2. server restrictions. Not all sites have sufficient resources to maintain high speed when a large number of users work;
3. the load of its communication channel by the work of background applications, such as the updating of Windows 8, the load of new virus databases, the work of Trojan and spyware, etc .;
4. lack of computer resources. Obsolete "hardware", the simultaneous launch of a large number of applications (including viruses that can work unnoticed) can cause a slow Internet speed, even if these programs do not use it;
5. incorrect configuration of network equipment. Network Card, router, modem - any of these devices with incorrect configuration will affect the connection speed.

Video: low speed internet - causes, diagnostics, elimination

Solution

In order to increase the speed of Internet connection with insufficiently high experience in setting up a computer, software or additional devices the best choice  will appeal to specialists. If you want to understand how to find out the reasons for data transfer at a reduced speed, we suggest you familiarize yourself with the most effective ways  solutions to this problem.

What to do, if low speed  Internet:

• carefully read the contract for the provision of Internet communications services. Perhaps the reason for the low speed lies in it.
• consult your technical support service. With questions "Why do I have slow downloads" they go there many times a day and most of the reasons they know by heart.
• install the antivirus and firewall. If your computer is not powerful enough, it's better to use not too demanding programs. For example, Avira Antivir and Outpost Firewall. The latter in the "learning mode" will ask you for permission to grant access to the network for any program. This will help you to know which applications use the Internet.
• if you use a non-standard operating system  (beast, extreme, GameEdition, etc.) it is better to replace it with the original one. Often the reason lies in the incorrect configuration of the shell.

If the above measures do not work, try changing the settings of your hardware, namely the router.

Perhaps the whole point in the passage of the signal through the router, a very low speed in this case can be due to the following reasons:

1. on the same, as at you frequency the neighbor router works;
2. the number of open channels leads to either a slowdown or interference in the operation of the device;
3. the signal level does not allow you to dial the maximum speed;
4. used outdated equipment or software  on the router.

Change the channel in the router

One of the reasons for the low speed of the Internet for wifi may be the congestion of the used channel of the router. If there are several wireless networks  with similar settings, it is likely that your routers use the same channels, which leads to a slowdown of the network.

To change the settings of the router you need to go to its control panel. To do this, you need to drive 192.168.0.1 or 192.168.1.1 into the browser's address bar, usually it is located at this address.

We are looking for menu items in the title of which will be the word "channel", you need to set the channel to auto-detect, in this case the device will independently search for a free frequency.

Number of simultaneous connections

Also worth paying attention to such parameter as the number of simultaneous connections (Current Connected Wireless Stations numbers or something similar). Protection level of home wireless connection  often unable to stop skilled hackers.

To do this, router manufacturers have provided another protection option - limiting the number of devices. If you use a constant number of wireless devices - boldly indicate the number of wireless devices, all the others simply will not be able to connect.

We measure the speed of the wifi connection

If the suspicions about the reasons for the slowdown fall on the router, there is a simple way to confirm or disprove them. To find out what your outgoing (incoming) Internet speed today there are a lot of Internet resources, such as: www.bravica.net, www.speedtest.net or NetWorx programs, DUTrafic.

For example, in order to test why on a laptop a slow connection should be previously disabled on it all programs that use the Internet. Further, it is necessary to make measurements on wireless deviceusing one of the methods mentioned above. Then connect it with a cable and repeat the procedure. If the speed will differ by more than 10%, then the router really lowers it.

Ways to increase speed

• Reduction in the number of connections.
• Set the auto-detection of the data link.
• Replace the router, on a device that uses more modern protocol  connection or flashing of the old (today the most modern protocol is 802.11as).
• Connecting to a router more powerful antenna, which will give the best signal in places with interference and improve the data transfer speed.
• If your ISP works on the VPN protocol and there is a possibility to change it - do it by selecting one that uses DHCP or PPPoE protocols (on a static IP address).

The speed of the Internet from the providers of MTS, Megafon, ByFly, Beeline, Ukrtelecom

Most wireless providers, and sometimes cable internet limit the speed. The problem is the following: access to the world's web is made through the same channels as the connection, which means that when the network signal is good, the speed will still be low.

As for cable providers, here the problem is the same - to prevent network congestion they set internal limits, often without agreement with customers. Fight this with one way - complaints and insistent demands.

Let's consider in more detail, what restrictions of speed of a mobile Internet at different providers.

MTS

Depending on the tariff plan  can be given 50 or 100 Mb per day without speed limits, everything that is provided over is limited to 64 kbit / s. There are monthly tariffs - 3,4,6,20 or 50 GB. After overcoming the limit, the use of the Internet is blocked.

Video: how to increase the speed of the Internet

Megaphone

Offers monthly tariffs without limiting the reception speed with a maximum traffic of 70 mb and 3,7,15,30 gigabytes. After the exhaustion of this amount, access to the use of the service is blocked.

ByFly

This is a cable operator. Packets of its services start at a speed of 1 Mb / s and end at 50 Mb / s. However, it should be remembered that the wired Internet is also experiencing difficulties in areas where there are no fiber-optic lines and at the claimed 1-2 Mbps the actual reception speed will be 512 Kbps, and the return will be 256 Kbps.

Beeline

This company today provides services for both mobile and wired internet. In the latter, the speed varies from 10 to 100 Mbit, there are tariffs with speed limits to reach a certain threshold of traffic, there are without it. Mobile Internet  differs only in the amount of traffic provided within a certain tariff. The declared speed is up to 256 kbit / s, the real speed can drop to 32 kbps, it all depends on the network load.

Ukrtelecom

Provides services like wireless internet  on 3G technology, which provides speeds of up to 7.2 Mb / s, and fiber optic cable connection, the speed in which can be up to 5 Mb / s without traffic restriction.

Underestimation of the speed of the Internet can have a variety of reasons from the banal restriction of the site to interference in the operation of your equipment and work through wifi router  strangers. The first step to detect this problem will be a constant monitoring of the speed of your Internet with any of the means suggested above.

If you are convinced that the understatement is present, start acting according to the plan proposed above:

• calls to technical support provider;
• setting up or changing software;
• reflashing or replacement of equipment.

The drop in Internet speed can be affected by:

• Outside programs running in the background and downloading updates
• Automatic Windows Update
• Viruses
• Also it can be problems with the provider

If the problem is not in the provider, then you need to do the following:

Press Ctrl + Alt + Delete (the Task Manager appears)

Go to the "Processes"

At the very first start of Windows in this window, on the Processes tab there are usually about 15-20 processes, the so-called system processes, which are required for correct operation  system. All further process additions are already user applications.

If you roughly remember which processes you have normally enabled, you can "catch" the process that extinguishes the speed of the Internet.

If you do not remember, then experiment. All processes launched from the Admin (user), you can safely end

If suddenly your computer reboots after the process is completed, it's okay !!! It's impossible to break the computer by completing the processes!

If it does not help, then you should disable the "automatic Windows update" if it is even connected

But in case you are an authorized user and are sure that when you have updates, you certainly should not disable them.

You also need to try disabling Windows Firewall, which can also be found on the "Control Panel", which is launched from the "Start" menu

Disconnecting these services from the "Control Panel" items is not enough, you also have to disable it from the "Services" tool from the "Administration" item on the "Control Panel":

You should check your computer with an antivirus, preferably even two.

First, check with the second antivirus

At the end of the test, click "show the list of infected objects" or, something like that.

All infected objects are highlighted with tick marks and delete ALL

After the removal, he will ask you to restart the computer, please.

ATTENTION: if the antivirus finds a virus in the drivers \\ str.sys folder, it can not delete it, and you need to delete it